Question 1

What days and times is the Garden and the Canopy available to hire?

Accepted Answer

It is available Monday to Sunday, from 9 am to 10 pm. Once you return your complete booking enquiry we will review it and let you know if we can take your booking.

Question 2

Can I have a bouncy castle?

Accepted Answer

Unfortunately not, as inflatables are not in the terms of our licence with Bristol City Council.

Question 3

Can I bring my own food?

Accepted Answer

Yes, you can bring your own food. We can also provide catering. You can bring children’s cold drinks, but we ask that you do not bring hot drinks.

Question 4

Can I bring alcohol?

Accepted Answer

For private hire events, we can provide a bar or you can BYO. There is a £2 per person corkage charge for BYO

Question 5

Can I bring my own games?

Accepted Answer

The answer is usually yes, but you will need to inform us, so we can check with our licence. We ask that you do not bring games or crafts that will leave glitter, beads, stickers etc on the ground when you leave.

Question 6

Can I use an outside entertainment company?

Accepted Answer

The answer is usually yes, but you will need to inform us, so we can check with our licence and insurance. The company will also need to carry the appropriate insurance and be DBS checked where necessary.

Question 7

Do I have exclusive use of the site?

Accepted Answer

The answer is usually no as our licence states the site must be open to the public. You will have exclusive use of the Canopy and a notice will be erected to say there is a private party in progress.   We will of course consider exclusive use for large parties (e.g. weddings), corporate events or sensitive events. Please contact us to discuss.

Question 8

What additional things can you provide?

Accepted Answer

We can provide catering, a bar, party bags, party crafts and entertainment all on a sustainable basis. Please contact us for a full list.

Question 9

How much will it cost me to hire the Canopy?

Accepted Answer

Our standard private hire is £25 per hour. Community organisations - £22 per hour. Bespoke events - please contact us to discuss. Prices include VAT.

Question 10

Are you open every day?

Accepted Answer

The Garden, Roots Cafe and shop are open from 9:30 am to 4 pm on Monday to Sunday, subject to weather conditions and unforeseen circumstances. See our Facebook page for any changes.

Question 11

How about disabled access?

Accepted Answer

The Garden is level throughout. There is a ramp to provide access to our event space, The Canopy.

Question 12

Do you have toilets?

Accepted Answer

There are public toilets in Redcatch Park, adjacent to the Garden.   Dedicated toilet facilities are available for evening events (subject to Covid restrictions).

Question 13

Do have parking?

Accepted Answer

There is a public car park adjacent to the Garden. Access is via Broadwalk - see map.

Question 14

Are dogs allowed?

Accepted Answer

We welcome well-behaved dogs and their owners! Please keep your dog on a lead at all times.

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