We are looking for a passionate individual to join our team as a Roots Café Assistant! This key role involves managing the front of house operations in our café trailer. If you have a flair for coffee, love interacting with people and have a keen sense of organisation, we want to hear from you!
Main Tasks & Responsibilities
Barista Services
Serve food and drinks with a warm and friendly demeanour
Maintain cleanliness and hygiene of all displays, counters, and seating areas
Perform daily maintenance and cleaning of the coffee machine
Café Responsibilities
Assist in food preparation and catering deliveries
Uphold high standards of safety and cleanliness with daily/weekly/monthly cleaning tasks
Update menu boards and follow opening and closing procedures
Replenish stock and conduct stock taking
Handle cash and perform mental arithmetic for customer orders
Ensure proper recycling and waste management
Customer Service / Front of House
Act as an advocate for Redcatch Community Garden
Foster high levels of customer engagement and service
Create and maintain a friendly, supportive atmosphere in the café
Adhere to cashing up procedures and handle monetary processes accurately
Address and report customer feedback
Other Responsibilities
Assist in running events, including food and bar service
Collaborate closely with other team members
Undertake relevant training
Promote activities and events to the public
Perform any other duties relevant to the post
Health & Safety
Operate safely within workplace guidelines, adhering to RCG’s health and safety policies and procedures
Be responsible for your own health and safety and that of other employees and service users
Qualifications and Experience
Essential
Good standard of core skills (Literacy, Numeracy)
Passionate, committed, and resourceful
Great customer service and communication skills
Good organization and multi-tasking abilities
Motivated to achieve high-quality standards in all areas
Desirable
Food Hygiene Certificate
Barista qualification or experience
Experience in a catering environment
Knowledge of preparing basic food items (sandwiches, toasties, salads)
IT skills (Word, Excel, Emails, Social Media)
Job Details
Duration: Permanent, Immediate start
Hours: 8 hours per week, one 4-5 hour shift on Saturday or Sunday
Reporting to: Manager responsible for Roots and RCG Board
Salary: £12.00 per hour
Benefits
In addition to your salary, RCG offers:
Access to the agreed staff amount of produce generated in the Garden
20% discount on purchases from Roots Café
Flexible work arrangements to fulfil your contract hours
How to Apply
If you are excited about this role and believe you have what it takes, we'd love to hear from you. Please send your CV and a cover letter outlining why you are suitable for the role to heather@redcatchcg.com by 6th June.
Interviews: Week commencing 10th June, with dates and times to be agreed.
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