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  • RCG

Join Our Team at Roots Café!

Updated: Jun 12

We are looking for a passionate individual to join our team as a Roots Café Assistant! This key role involves managing the front of house operations in our café trailer. If you have a flair for coffee, love interacting with people and have a keen sense of organisation, we want to hear from you!


Main Tasks & Responsibilities

Barista Services

  • Serve food and drinks with a warm and friendly demeanour

  • Maintain cleanliness and hygiene of all displays, counters, and seating areas

  • Perform daily maintenance and cleaning of the coffee machine

Café Responsibilities

  • Assist in food preparation and catering deliveries

  • Uphold high standards of safety and cleanliness with daily/weekly/monthly cleaning tasks

  • Update menu boards and follow opening and closing procedures

  • Replenish stock and conduct stock taking

  • Handle cash and perform mental arithmetic for customer orders

  • Ensure proper recycling and waste management

Customer Service / Front of House

  • Act as an advocate for Redcatch Community Garden

  • Foster high levels of customer engagement and service

  • Create and maintain a friendly, supportive atmosphere in the café

  • Adhere to cashing up procedures and handle monetary processes accurately

  • Address and report customer feedback

Other Responsibilities

  • Assist in running events, including food and bar service

  • Collaborate closely with other team members

  • Undertake relevant training

  • Promote activities and events to the public

  • Perform any other duties relevant to the post

Health & Safety

  • Operate safely within workplace guidelines, adhering to RCG’s health and safety policies and procedures

  • Be responsible for your own health and safety and that of other employees and service users

Qualifications and Experience

Essential

  • Good standard of core skills (Literacy, Numeracy)

  • Passionate, committed, and resourceful

  • Great customer service and communication skills

  • Good organization and multi-tasking abilities

  • Motivated to achieve high-quality standards in all areas

Desirable

  • Food Hygiene Certificate

  • Barista qualification or experience

  • Experience in a catering environment

  • Knowledge of preparing basic food items (sandwiches, toasties, salads)

  • IT skills (Word, Excel, Emails, Social Media)

Job Details

  • Duration: Permanent, Immediate start

  • Hours: 8 hours per week, one 4-5 hour shift on Saturday or Sunday

  • Reporting to: Manager responsible for Roots and RCG Board

  • Salary: £12.00 per hour

Benefits


In addition to your salary, RCG offers:

  • Access to the agreed staff amount of produce generated in the Garden

  • 20% discount on purchases from Roots Café

  • Flexible work arrangements to fulfil your contract hours

How to Apply


If you are excited about this role and believe you have what it takes, we'd love to hear from you. Please send your CV and a cover letter outlining why you are suitable for the role to heather@redcatchcg.com by 6th June.

Interviews: Week commencing 10th June, with dates and times to be agreed.

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